**TERMS & CONDITIONS*
- BY ACCESSING, BROWSING/USING, OR MAKING A PURCHASE ON THIS WEBSITE, YOU AGREE TO THE CONDITIONS AND TERMS STATED.
- **AMENDMENTS**: TERMS MAY BE CHANGED AT CAKE AND ALL LTD’S DISCRETION, EFFECTIVE IMMEDIATELY.
- **ORDER RESPONSIBILITY**: CUSTOMERS MUST READ TERMS AND INVOICE DETAILS BEFORE PAYMENT; AS ONCE THE PAYMENT HAS BEEN MADE, THE ORDER IS CONSIDERED FINAL.
- *CHANGES TO ORDERS* :
– NOTIFY CHANGES TO ORDER 72HOURS BEFORE COLLECTION DATE VIA EMAIL (ENQUIRIES@CAKEANDALL.CO.UK)
-IF 48 HOURS’ NOTICE IS NOT PROVIDED, CAKE AND ALL LTD RESERVES THE RIGHT TO REFUSE ANY CHANGE REQUESTS.
5.**CANCELLATIONS AND REFUNDS**
ANY ORDER CANCELLATIONS MUST BE INFORMED VIA EMAIL (ENQUIRIES@CAKEANDALL.CO.UK) BY PROVIDING THE ORDER NUMBER LOCATED ON TOP OF THE ORDER CONFIRMATION EMAIL.
– **ONLINE STORE ORDERS**:REFUNDS CANNOT BE OFFERED ONCE CAKES ARE BOOKED. IN SOME CASES CREDIT NOTE MAY BE OFFERED FOR CANCELLATIONS WITHIN 7 DAYS
– **GENERAL**: NO CANCELLATIONS ALLOWED WITHIN 48 HOURS OF COLLECTION.
7.**CAKE DESIGN**
WE RESERVE THE RIGHT TO SUBSTITUTE DECORATIONS ON OUR CAKES, SUBJECT TO STOCK AVAILABILITY. ALL CAKES ARE HANDMADE WHICH MEANS SLIGHT IMPERFECTIONS AND VARIATIONS CAN OCCUR. PLEASE NOTE, THE PROPORTION OF THE DECORATIONS MAY CHANGE ON LARGER-SIZED CAKES.
ANY CHANGES TO AN EXISTING DESIGN LISTED ON THE WEBSITE NEED TO BE CONFIRMED WITH US VIA EMAIL/LIVE CHAT OR PHONE CALL BEFORE PLACING THE ORDER. WE CANNOT GUARANTEE ANY REQUESTS MADE VIA THE ORDER NOTES WITHOUT OUR CONFIRMATION.
* ANY REFERENCE IMAGES NEED TO BE SENT TO US VIA EMAIL AT THE TIME OF PLACING AN ORDER. REQUESTS MADE LESS THAN 72 HOURS BEFORE COLLECTION WILL NOT BE TAKEN INTO ACCOUNT WHEN DESIGNING AND DECORATING THE CAKE. *
Images generated using our AI design tool are provided as visual mock-ups only. While every effort will be made to create a cake that is very similar to the generated image, colours, placement, and piping details may vary in the final product. The designer reserves the right to make adjustments where necessary to ensure the best possible outcome and structural integrity of the cake.”
8.**CAKE STORAGE**
IF YOU REFRIGERATE THE CAKE, PLEASE MAKE SURE NOT TO CONSUME THE CAKE RIGHT AWAY AS IT MAY HARDEN AND DRY OUT.
IF YOU WISH TO CONSUME YOUR CAKE THE DAY AFTER COLLECTION, PLEASE REFRIGERATE YOUR CAKE OVERNIGHT IN OUR PACKAGING AND LET IT SIT IN A COOL, DRY PLACE AWAY FROM DIRECT SUNLIGHT 1-2 HOURS PRIOR TO CONSUMPTION.
CAKE AND ALL LTD CANNOT TAKE ANY RESPONSIBILITY FOR ANY DAMAGES TO CAKES ONCE THEY HAVE BEEN GIVEN TO THE CUSTOMER. ANY DAMAGES THAT HAVE BEEN CAUSED WHEN HANDLING OR TRANSPORTING THE CAKE ARE AT THE FAULT OF THE CUSTOMER AND WILL NOT BE REFUNDED/CREDITED.